Note:
You can only cancel a quote request that is in the Submitted status with no response yet received from the Alcove team.
To cancel a submitted Quote Request, follow the below steps:
Log into your Alcove account.
Navigate to the relevant project.
Access the Procurement tab and click on the Quotes page.
Choose the Quote with a Submitted status.
Click on the Quote number to review details.
In the top right corner, click on Cancel Quote if you no longer want to proceed with the request.
Note:
Once canceled, no further action will be taken on this quote request. You can always re-submit a new request for the same product later.
If you have questions about the program, please use Alcove's in-app chat (located in the bottom right corner of the application) or reach out to us at orders@alcove.tech.
Note:
If you have questions about a particular quote, please go to Quote details and click on the Ask A Question button.